Yardworks Phone Numbers and Emails

Toll-Free Number:

  • (800) 387-8803
    English

Customer Service:

  • (800) 565-3356
    French
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Yardworks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Yardworks Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Yardworks is 8003878803. 79% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Yardworks may ask you for the following information to identify you as a customer: phone number, first and last name or email.

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PissedConsumer Club

Contact Information

Yardworks Website:

Yardworks Help Center:

Corporate Office Address:

Corporate Home Office
2180 Yonge Street
Toronto, Ontario M4P 2V8
Canada

Fax:

804-739-2939

Yardworks Rating Based on 17 Reviews

Rating details

2.3
more details
Customer service
Value for money
Reliability
Diversity of Products or Services

Rating stats

Rating trend

How Good is Yardworks's Customer Service?

Andrew Bgn
Andrew Bgn
Feels Disappointed | May 18, 2024

Not good, they sell equipment that you can’t get replacement parts for!!!

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Alane Xia
Alane Xia
Feels Disappointed | Oct 30, 2023

Was cut off several times and had to call back 4 times before finally speaking to someone. Provided product number and serial number snd td nothing could be done with chute. Was not told that product was recalled and had to be returned to canadian tire for refund. WOW!

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Quanasia Qua
Quanasia Qua
Feels Satisfied | Sep 10, 2023

Very good

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Rosio Roc
Rosio Roc
Feels Neutral | Jul 04, 2023

Friendly service giving me the information I need to return a product

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Damya Oxo
Damya Oxo
Feels Disappointed | Jun 27, 2023

Couldn’t buy the part l needed,

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Summary of Yardworks Customer Service Calls

288 TOTAL
CALLS
06:09 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Yardworks?

Product/ Service Question:

  • “Garden hose defect”
  • “Leaky hose connector, not the gasket side. The spring kink side”
  • “Warranty”

Request for Information Question:

  • “Questions on the 6" mini saw”
  • “Inquiry of part for grass trimmer”
  • “Help with yard pole”

Return/ Replace Question:

  • “Need a replacement blade for a lawn edger”
  • “Part replacement”
  • “Replacement”

Payments and Charges Question:

  • “Chargeur batterie 48v”
  • “Chargeur batterie 25v yardworks”
  • “Safety of using shrub trimmer while charger plugged into extension cord”

Employment Question:

  • “Poor cut job with my 14 in mower. Ragid looking. Sharpens blade doesn't help. 48 volt. I'm”

Shipping and Delivery Question:

  • “Allen key size”

Other Question:

  • “Ma tondeuse ne fonctionne plus.”
  • “Garantie coupe herbe”
  • “Parts”

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